When it comes to property damage claims, Bette McNamara laughs and says she has “seen it all” in her 25 years as Risk Services manager for the nation’s largest senior housing provider. Those claims include everything from delivery trucks hitting a portico and contractors cutting...
Oscar Martinez understands the unique challenges facing non-standard insurance carriers as they try to collect payments on auto claims. He is a subrogation claims manager for a company offering minimal limit policies in California and several other Western states. Like other non-standard carriers, his company...
Peter Gonnella has the advantage of a 20-year perspective on the subrogation field. He worked in risk management recovery for a national auto rental business and now plays a leadership role at one of the nation’s largest insurance companies as senior subrogation manager. He boils...
When insurance carriers outsource subrogation, they want a vendor capable of efficiently sharing claim files and getting dollars back – as quickly as possible. But achieving success in the subrogation business is not easy. Sometimes it takes more than a hardline dollars and cents approach. Sometimes...