At Sprint, you have to take a defensive driving course before being allowed to drive on company time. The course is administered by Fleet Response, and 800 to 1,000 Sprint employees or new hires take it each year, according to Bret Watson, Fleet Manager at...
Cleveland, Ohio, December 2019 — Fleet Response is proud to announce Roger Cervenka has been promoted to Vice President of Client Services and Kari Hagan has been promoted to Director of Client Development. [caption id="attachment_6573" align="alignleft" width="161"] Roger Cervenka, Vice President of Client Services[/caption] Roger will continue...
A new development for managing risk inherent to reimbursed drivers • Companies struggle to manage compliance with safety polices for reimbursed drivers • Collection and verification of adequate insurance coverage presents the most difficult burden • A new bundle of online tools from Fleet Response provides a turnkey...
At Fleet Response, people are our top priority, to ensure that we have the best people working for us we are interested about developing and nurturing young talent. Being able to have interns join our staff gives us a fresh approach, perspective, and energy our...
In the excitement of Customer Service Week 2019, we wanted to focus on the customer experience here at Fleet Response. Fleet Response has grown to become the leader in custom designed claims and safety management services, offering the most efficient and cost-effective of outsourced solutions....
Every year in June, Cleveland-based STERIS used to fly its high-risk drivers to corporate headquarters for a day of driver safety training. It was just 15 or 20 people – about 1 percent of those who drove on company business. But it was costly and time-consuming....
A national chain of auto service shops needed help managing its self-insured garagekeepers liability claims. Unable to handle the high-volume of low-cost claims, its TPA went the extra mile to find a partner that could. If you run an auto repair business and drop a wrench...
When you manage a fleet of vehicles, accidents are about more than personal liability; it’s a matter of public safety. Fleet managers have a responsibility to ensure fleet safety training remains a top priority for their organization. “Companies are either good or lucky,” says Jerry Veres, Certified...
Preventing damage to your brand from unresolved third-party claims Third-party claims that arise from fleet activity put a company’s good name on the line. Even small ones require fast processing and white-glove care to achieve the best outcome. Many companies put their brand at risk...
Formulating a safety plan is important but building a safety program is vital. We review how to build a safety policy that best fits your company. “The company would be wise to create a safety policy that is similar to the hiring requirements found in the...