A national chain of auto service shops needed help managing its self-insured garagekeepers liability claims. Unable to handle the high-volume of low-cost claims, its TPA went the extra mile to find a partner that could. If you run an auto repair business and drop a wrench...

When you manage a fleet of vehicles, accidents are about more than personal liability; it’s a matter of public safety. Fleet managers have a responsibility to ensure fleet safety training remains a top priority for their organization. “Companies are either good or lucky,” says Jerry Veres, Certified...

Fleet Response hosted corporate fleet, risk and safety managers from across the country at their annual Client Appreciation Event on August 6-8 at their corporate offices in Cleveland, Ohio. This annual event includes an all-day corporate open house for clients to visit with their dedicated...

Fleet Response, Specialized Auto Third Party Administrator (TPA) offering claims, safety, and compliance solutions for your fleet, risk, and safety teams, presented one Platinum and four Gold Milestone Awards to clients for their extended partnership efforts from the last five to sixteen years. Scott Mawaka and...

Preventing damage to your brand from unresolved third-party claims Third-party claims that arise from fleet activity put a company’s good name on the line. Even small ones require fast processing and white-glove care to achieve the best outcome. Many companies put their brand at risk...

Formulating a safety plan is important but building a safety program is vital. We review how to build a safety policy that best fits your company. “The company would be wise to create a safety policy that is similar to the hiring requirements found in the...

When it comes to formulating a fleet safety program, repetition and standards are the keys to success. Fleet managers should take note of employees who may not be aware of the safety policy and have the employees practice safety in their everyday routine. Fleet safety...

Safety Training Isn’t Enough Why local delivery services are learning that an effective safety program does more than provide driver training. A startup boom in local delivery services has created high demand for driver safety training. But a safety program that meets guidelines, reduces risk and manages...