In the day-to-day monotony of any job, it’s easy to get bogged down by the endless workload and forget the real impact that your work may have on another person. At Fleet Response, we strive to help our employees feel the direct positive impact that their...

When an employee in a company vehicle reports an accident, the call center’s priority should be to address the immediate safety and health of those involved. But what happens in the next 10-15 minutes can have a big impact on how much the claim ultimately costs....

Exclusive Content Q1 2018 This report shares key performance measures for fleet and risk managers, including accident and claim data, repairs, salvage, cycle times and safety. Click here to read the full report This information is the copyright of Fleet Response. If you’d like to share it with...

Auto claims data is easy to gather, but difficult to optimize for growing your business. Return On Investment of on-board safety systems More and more fleet vehicles are equipped with Vehicle Safety Technology (VST) – things like blind-spot monitoring, collision avoidance, driver alertness detection, and electronic stability...

Fleet, Risk & Safety professionals recently gathered at Fleet Response’s corporate headquarters in Cleveland, Ohio for a three-day Client Advisory Board and Summer Symposium Event. The annual Open House event enables industry leaders from across the country to assemble for educational seminars, networking, presentation of...

Bret Watson, corporate fleet manager for telecommunications giant Sprint, dreaded January and February. Typically slow months, he used the down time to run annual MVR scans for the 4,000-or-so drivers who used Sprint’s self-insured fleet of 3,200 cars, small SUVs, and light- and medium-duty trucks. Each...

Exclusive Content Q4 and Year End 2017 Except where noted, data sets are based on a total census of approximately 500,000 vehicles across the United States under management by Fleet Response, representing a range of industries including service, sales, delivery, government, telecommunications and pharmaceutical. Truck data...

  When a vehicle in your fleet is damaged, it’s the adjuster’s job to make sure the repairs are done right. It can get complicated.  Here are 6 keys for returning vehicles to service safely, quickly and cost-effectively.   1. BLUEPRINTING REPAIRS A blueprint is more than a repair estimate....

A typical subrogation case averages 100 days from the time a subrogation demand is delivered to the time payment is made. Reducing fleet costs by improving recovery yields and reducing cycle times Organizations that self-insure truck or auto fleets often struggle to make subrogation a priority. Small...