Fleet Response is proud to announce Alyce McClain as the Outstanding Performance Award Winner for October. Alyce has been with Fleet Response since November of 2018 and works as a Call Center Representative in the Customer Service Department. Alyce received multiple nominations for the peer-chosen award. One...
Fleet Response celebrated National Customer Service Week October 7-11th with the theme, The Magic of Service. Thanks to our Leadership Exploration and Development (LEaD) team for all their hard work and planning in creating a wonderful week of activities and surprises! [Related Article: 2018 Leadership...
At Fleet Response, people are our top priority, to ensure that we have the best people working for us we are interested about developing and nurturing young talent. Being able to have interns join our staff gives us a fresh approach, perspective, and energy our...
Fleet Response is proud to announce Lindsey Fade as the Outstanding Performance Award Winner for September. Lindsey has been with Fleet Response since April 2018 and works in the Maintenance Department as a Maintenance Specialist. Lindsay received multiple nominations for the peer-chosen award. A few of these...
Fleet Response is proud to announce James Ruffing as the Outstanding Performance Award Winner for August. For 16 years, James has served our clients in multiple capacities to include Call Center, Claims, Heavy Equipment Claims, Subrogation, and as the Team Lead for the Maintenance Department. He...
Chantal Miller, Senior Subrogation Specialist, has been a valuable member of the Fleet Response team for 17 years. When she started at Fleet Response, Chantal was in the Call Center. After a year, she transitioned to the Subrogation Department where she’s stayed ever since. Chantal demonstrates...
Fleet Response families participated in the Jarvis Landry Sports Challenge, an event to raise funds for the local chapter of the Cystic Fibrosis (CF) Foundation, by competing in a series of sports challenges. Jarvis Landry, Cleveland Browns wide receiver, serves as an honorary chair with the...
Felicia has been a valuable member of the Fleet Response team for almost ten years, as an Accounting Specialist. Felicia demonstrates the Fleet Response values of Accountability, Flexibility, and Visibility. She will happily coach fellow team members when needed and maintains a positive helpful attitude. Felicia...
John has been a valuable member of the Fleet Response team for almost three years as the Manager of Information Technology. He brings more than 25 years of technology experience drawn from a variety of industries. John prides himself on equipping our staff with the technical...
Fleet Response is proud to announce Zak Etela, Sr. Claims Representative, as the 2019 Ron and Fran Mawaka Employee of the Year. Finalists included Julie Cravener, Call Center Manager, Matt Nycz, Sr. Subrogation Specialist, Joe Hurst, Enterprise Architect, Andrea Hughes, DHP Administrator, and Mike Irey,...