Resource Center / 03.10.2018

In the day-to-day monotony of any job, it’s easy to get bogged down by the endless workload and forget the real impact that your work may have on another person. At Fleet Response, we strive to help our employees feel the direct positive impact that their...

Uncategorized / 02.10.2018

Scope This privacy policy applies to any website, application, service, or tool provided by Rental Concepts Inc. dba Fleet Response (Fleet Response) where this privacy notice is referenced, regardless of how you access or use them, including through mobile devices. Purpose for Nonpublic Information Collection The Fleet Response...

Resource Center / 02.10.2018

Fleet Response understands the power of customer service feedback and actively uses it to increase employee morale, find coaching opportunities, and support our customer first culture. After each repair, an email is sent to drivers and managers asking that they provide comments and rate our customer...

Resource Center / 20.09.2018

Exclusive Content Q1 2018 This report shares key performance measures for fleet and risk managers, including accident and claim data, repairs, salvage, cycle times and safety. Click here to read the full report This information is the copyright of Fleet Response. If you’d like to share it with...

News / 06.09.2018

Fleet Response attended a breakfast on September 6th.  Attendees included 2018 Employee of the Year finalists, and members of the Fleet Response Executive Leadership Team. The honorees will be showcased at the 2018 Family Business Conference and will explore perspectives from both industry experts and actual family business...

News / 20.08.2018

Fleet Response, a leader in custom designed claims management services, promoted Julie Cravener to Call Center Manager. “She has worked hard for this new opportunity,” said Roger Cervenka, Director of Client Services. “By moving Julie to a management position, this allows the Call Center to have...

Resource Center / 13.08.2018

Auto claims data is easy to gather, but difficult to optimize for growing your business. Return On Investment of on-board safety systems More and more fleet vehicles are equipped with Vehicle Safety Technology (VST) – things like blind-spot monitoring, collision avoidance, driver alertness detection, and electronic stability...