When there is injury due to a motor vehicle accident, Fleet Response will manage the third party injury with exceptional customer service for a sensitive situation. - Claims Triage: Receives first notice of loss, track claim in the system, and review by representative based on experience,...
Benchmark Data This report shares key performance measures for fleet and risk managers, including accident and claim data, repairs, salvage, cycle times and safety. CLICK HERE TO ACCESS THE REPORT This information is the copyright of Fleet Response. If you’d like to share it with others, please refer them...
Cori has been with Fleet Response for a little over a year and works in Business Development as a dedicated safety, delivery contractor, and business development coordinator. Cori’s manager, Kari Hagan, said that “Cori has done a great job tackling everything we’ve thrown at her....
Fleet Response prides itself on creating an environment that fosters opportunity, integrity, and excellence. So, as our organization continues to grow, we work hard to hold on to these family roots. In the first few months of 2019, four employees have received promotions to Supervisor positions;...
Fleet Response partner, Discount Tire, recently recognized two of our employees, Sara Starkey and Mary Sittnick from the Claims Department, for being Star Performers in claims handling. Sara received the award for Superior Claim Handling in 2018 and Mary was awarded the March 2018 –...
The power of claims data: How lack of measurement is stunting your corporate strategy Claims that arise from fleet operations are a necessary cost of doing business. But unless they align with corporate strategy, even closely managed claims may be costing the company more than you realize. That’s...
NAFA is always a great time to connect with old friends! Fleet Response is looking forward to catching up with everyone at this years' NAFA event! Keep scrolling to take look back at some past Fleet Response NAFA events from 2009 - 2014! See you April 15 - 17...
Heather Lysyj, Claims Supervisor, Outstanding Performance Award Winner for March 2019! Heather has been with Fleet Response for almost 12 years and has worked her way from a Claims Representative to a Claims Supervisor. Jason Tidmore, Claims Manager stated, “Over the past months, Heather has repeatedly stepped...
Courtney Czir, Subrogation Specialist Outstanding Performance Award Winner for February 2019! Courtney has been with Fleet Response for less than a year. Prior to Fleet Response, she worked at an insurance company as an estimator. Courtney’s knowledge of the industry has helped tremendously when auditing estimates...
When a corporate fleet accident involves injuries to others, your brand is on the line. Handling third party general liability claims is specialized work. One of the most critical topics in the risk management arena is the specialized process of overseeing third-party general liability claims that...